As a business committed to transparency and customer satisfaction, we find it essential to keep you informed about factors affecting our supply chain and, consequently, your orders
As many of you are aware, the global shipping industry is currently facing significant challenges due to the ongoing situation in the Red Sea. We want to take a moment to explain how this might affect the delivery of your garden furniture and the steps we are taking to manage these challenges effectively.
What’s Happening in the Red Sea?
The Red Sea, a key global shipping route, is currently experiencing significant disruptions. The primary cause of these disruptions is the escalated attacks by Houthi Rebels near the Bab al-Mandab Strait, a narrow passage off the coast of Yemen leading to the Red Sea. These attacks have targeted various commercial vessels, including container ships, tankers, and bulk carriers, affecting shipping operations in this crucial area.
What is the Impact on Global Shipping?
Given the strategic importance of the Red Sea route, especially for connections between Europe, Asia, and other continents, the ongoing situation has led to a substantial ripple effect in global shipping networks. Major shipping companies have had to reroute their vessels around Africa or temporarily halt sailings in the region. This decision, while necessary for safety, has resulted in longer transit times and reduced shipping capacity.
How Will This Affect Your Orders?
At GardenFurniture.co.uk, many of our products are sourced globally and rely on these shipping routes for transportation. As a direct consequence of the Red Sea situation, we are anticipating:
Extended Delivery Times Due to Alternate Shipping Routes
Given the current geopolitical tensions in the Red Sea region, some of our shipments are being rerouted around the Cape of Good Hope to ensure the safety of the cargo and crew. This diversion can add an additional 9-12 days to the journey. However, we want to reassure you that these potential delays have already been factored into our estimated delivery times displayed on our website.
Uncertainty in Shipping Routes
The decision on whether a container will pass through the Red Sea or take an alternative route is beyond our control and can vary depending on several factors. This means that we cannot confirm in advance which specific route each shipment will take.
What are the Updates on Pre-Ordered Furniture?
To accommodate these unpredictable shipping schedules, all our pre-order furniture now includes delivery estimates by month. We strive to provide a more precise delivery timeframe, but we can only offer greater accuracy after the second week of the respective month – unless your furniture arrives sooner.
Our Promise to You
We understand how important timely delivery is, especially for items as essential as garden furniture. Rest assured, we are doing everything in our power to ensure your orders arrive as quickly and safely as possible.
We are closely monitoring the situation and actively working with our shipping partners to mitigate delays. Our team is dedicated to keeping the information on our website as current and accurate as possible. Should there be any changes or updates, we will inform you promptly.
We appreciate your understanding and patience during these challenging times. If you have any questions or concerns about your order, please do not hesitate to contact our customer service team.
Thank you for your continued support and trust in GardenFurniture.co.uk.
